Shipping policy

Shipping Policy

Last updated: October 6, 2026

How your order is made and shipped

Shirted designs every shirt in-house. We don't keep stock: every shirt is printed after you order it. Printing and shipping are handled by our print partners, a network of independent print facilities in several countries.

Your order is printed at the partner facility best placed to deliver it, usually the one closest to you, and ships directly from there. Shirted's business address is 1404 Gerrard St. East, Unit 2, Toronto, ON M4L 1Z4, but orders do not ship from that address.

Where orders ship from, costs, and delivery times

Production takes 1–4 business days. Transit starts once your order leaves the print facility.

Our partners have print facilities in several countries, including the United States, Canada, the United Kingdom, the European Union, Australia and New Zealand. Each order is automatically sent to the facility nearest the delivery address. If that facility can't make your item, for example because a size or colour is temporarily out of stock, it may be printed and shipped from a facility in another country. The shipping cost you pay at checkout doesn't change, and your tracking details show where your parcel is coming from.

Shipping for one shirt, by destination:

  • Canada: from CA$10.00. Transit 3–8 business days. Total estimated delivery 4–12 business days.
  • United States: from US$3.99. Transit 4–7 business days. Total estimated delivery 5–11 business days.
  • United Kingdom: from £3.00. Transit 2–6 business days. Total estimated delivery 3–10 business days.
  • Germany: from €2.95. Transit 2–6 business days. Total estimated delivery 3–10 business days.
  • Rest of the European Union: from €3.95. Transit 2–6 business days. Total estimated delivery 3–10 business days.
  • Australia: from A$13.00. Transit 3–6 business days. Total estimated delivery 4–10 business days.
  • New Zealand: from NZ$16.00. Transit 5–10 business days. Total estimated delivery 6–14 business days.

Rates are shown in the currency you pay in at checkout. Shipping is calculated by the total weight of your order, so each additional shirt adds a little, and some styles and larger sizes cost slightly more to ship. The exact cost for your order is shown at checkout before you pay. Business days are Monday to Friday, excluding public holidays. Delivery times are estimates from our carriers and are not guaranteed.

Duties and import taxes

If your order is printed in a different country from the one you live in, your country may charge import duties or taxes on delivery. Orders are normally printed in your region, so this is rare. If it does happen, duties and taxes are the customer's responsibility and are not included in our prices.

Tracking

When your order leaves the print facility, you'll get a shipping confirmation email with a tracking number. Tracking can take 24–48 hours to update.

Shipping address

Please double-check your address at checkout. Because each shirt is printed to order, we can't redirect a package once it's in production. If a package is returned because of an incorrect or incomplete address, we'll contact you, and a reshipping fee equal to the original shipping cost may apply.

Damaged, misprinted, or lost orders

  • Damaged or misprinted: see our Refund Policy. You'll get a free reprint or a full refund.
  • Lost in transit: if tracking shows no movement and your order hasn't arrived within the total estimated delivery time above, email support@shirted.co with your order number. We'll send a free replacement or a full refund.
  • Marked delivered but missing: check with neighbours and your local post office first, then email us. We're unable to replace packages stolen after the carrier confirms delivery to the correct address.

Questions

Email support@shirted.co. We reply within 1–3 business days.