Last Updated: January 2026

At Shirted, we don't believe in "fast fashion." We believe in custom-made gear that captures the brain rot perfectly. Our shipping process is broken down into two parts: Production Time and Transit Time.

1. Production Time (Handling)

Before your order leaves the facility, it must be picked, packed and shipped.

• Standard Production: All items typically take 1–4 business days to manufacture and ship.

2. Global Local Fulfillment

We utilize a global fulfillment network to ensure your package sent from as close to your front door as possible. This reduces our carbon footprint and ensures faster, more reliable "local" shipping for our customers around the world.

3. Shipping Rates & Transit Times

Shipping costs and estimated transit times (the time it takes the carrier to deliver after production) are detailed below:

Transit times are estimates provided by our carriers and are not guaranteed.

4. Total Estimated Delivery Time

For your convenience, here is the "Total Delivery Time," which is the sum of Production Time + Transit Time.

• USA & Canada: 4–9 business days total.
• Europe: 4–10 business days total.
• Australia: 5–10 business days total.
• New Zealand: 7–14 business days total.

5. Tracking Your Order

Once your item has finished the production phase and is handed over to the carrier, you will receive an automated shipping confirmation email containing your tracking number. Please allow 24–48 hours for the tracking status to update in the carrier's system.

6. Correct Address Requirement

Because our items are custom-made, we are unable to redirect packages once they have entered production.

• Customer Responsibility: It is the customer's responsibility to provide a correct and deliverable shipping address at checkout.
• Failed Delivery: If a package is returned to us due to an incorrect address provided by the customer, a re-shipping fee may apply.

7. Damaged or Lost Items

We want you to love your gear. If something isn't right, here is how we handle it:

• Damaged Items: Upon delivery, you will receive an automated email from customer@trackorder.site asking you to rate your order. If your item is damaged, please click the link in that email to report the issue directly. You will be able to upload a photo and request a free reprint or refund immediately. This is the fastest way to get a resolution.
• Lost in Transit (Never Delivered): If your tracking information shows no movement and your order has not arrived within the "Total Estimated Delivery" window listed above, please contact our internal support team at support@shirted.co

Stolen Packages: We are not responsible for packages that are stolen after the carrier marks them as "Delivered." Please ensure your delivery location is secure.